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From Barely Managing to Manager: Erica’s Success Story

Erica* and her family were introduced to The Salvation Army Transitional Housing Program through our partnership with the Metro Social Services Coordinated Entry System after becoming homeless while fleeing from domestic violence. Through weekly meetings with her Salvation Army Case Manager, Erica set goals that would get her financially stable, further her education, and allow her to regain permanent housing and a stable environment for her family through other Salvation Army programs and connections with partner agencies. She was able to use these resources to begin work on attaining her GED and receive more in-depth job training. She and her family were also able to begin healing from their past trauma through connections with counseling and mental health services.

Because of the work put in by Erica, with support from her case manager, she not only obtained a job, but has recently been promoted to Manager, which has enabled her to pay off over $2000 in debt. The Salvation Army was able to assist with meeting her final goal of finding a safe and stable home near her children’s school and her work. We provided the housing deposit and utility fee for move in, as well as, furnishings for the new home. She and her family will continue to receive Salvation Army services through our Red Shield Kids Club After School and Summer Day Camp programs, as well as, periodic check-ins by our Case Management Team. We are very proud of Erica and her success in changing her life while living Behind the Shield.

*Names are changed to protect the client.